We are fully transparent about how your personal data is collected, stored, and protected at qq9.
Qq9 takes your privacy seriously. We never sell, rent, or share your personal information with third parties without your consent. This privacy policy explains what data we collect and why.
When you register and use qq9, we collect two types of information — what you provide voluntarily and what is gathered automatically as you use the platform.
Information provided directly during registration, KYC verification, and payment.
| Data type | Example | At the time of collection |
|---|---|---|
| Identity information | Full name, date of birth, gender | At registration |
| Contact information | Email, Mobile Number | At registration |
| Identity documents | NID, Passport, Driving License | KYC Verification Timeline |
| Financial Information | Mobile Banking/Nagad number, bank account | During deposits/withdrawals |
| Transaction history | Deposit, withdrawal, and betting records | On every transaction |
Automatically collected data includes: IP address, device information, browser type, login time, and usage patterns. This information is used to improve security and service quality.
Qq9 uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.
Before using your data, we verify that it falls under one of the legitimate purposes listed above. We always obtain your consent for marketing communications.
Qq9 follows the highest industry standards to keep your data secure. Our servers and databases are hosted in world-class security facilities.
All data transfers are secured with 256-bit TLS/SSL encryption. Stored data is also kept in encrypted form.
Multi-layer firewall and DDoS protection are active around the clock.
Our security team monitors systems around the clock and detects any unusual activity in real time.
Only authorized personnel can access sensitive data, and all access is logged.
Your password is never stored in plain text — it is kept in hashed format only. That said, a large part of your account security depends on your own vigilance. Use a strong password and never share your login credentials with anyone.
Qq9 never sells or rents your personal data. In limited circumstances, certain information may be shared with trusted partners.
| Third parties | Why This Information Is Collected | Security Measures |
|---|---|---|
| Payment providers | For transaction processing | PCI DSS Compliant |
| KYC Verification Service | For identity verification | Encrypted Transfer |
| Game providers | For game operations | Minimum necessary data |
| Regulatory authority | To meet legal obligations | Minimum necessary data only |
| Law Enforcement Agencies | Under court order or during investigations | As required by legal order |
Every third-party partner operates under a strict confidentiality agreement and may only use data for specified purposes. They are not permitted to share your data with anyone else without our authorization.
Qq9 uses cookies and similar technologies on its website to improve service quality and personalize your experience.
You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain features.
Qq9 believes every user should have full control over their own data. You can exercise the rights below at any time.
Qq9 puts you in full control of your data
You have every right to know what information we hold about you and to receive a copy of it.
You have the right to request corrections if any of your data is inaccurate.
You have the right to request deletion of your data under certain circumstances.
You have the right to request that processing of your data be restricted under certain circumstances.
You have the right to receive your data in a structured, machine-readable format.
You have every right to object to marketing communications or profiling.
To exercise any of the rights above, contact our support team. We are required to respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data — if so, we will explain why.
Qq9 strictly does not provide services to anyone under 18. Our platform is for adults only.
Qq9 retains your data only for as long as necessary or as required by law.
Once the retention period expires, data is securely deleted or anonymized.
This privacy policy may be updated from time to time due to legal changes, new technologies, or business developments.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us.
Email: [email protected]
Our privacy team typically responds within 48 hours. For urgent matters, please reach us via live chat.
Key Features of Our Privacy Protection
All your data is protected with 256-bit AES encryption — the same technology used in banking systems. TLS 1.3 protocol is used for all data transfers.
Qq9 never sells your personal data to third parties. Advertisers receive no information about you.
Keep your account secure with two-factor authentication (2FA). Any unauthorized login attempts are blocked instantly and you are alerted right away.
We are clear about what information is collected and why. There are no hidden agendas — what you see is what it is.
Independent security experts regularly audit our systems. Any vulnerabilities found are patched as quickly as possible.
Our specialist team responds to all data-related requests within 48 hours. Your concerns matter to us.
Answers to the Most Frequently Asked Questions